The Start Krakow is located in the heart of the city. This area provides guests access to historical sites such as Wawel Castle, the Cloth Halls and the Sanctuary of God Charity. There is a shopping center which is open 24-hours per day next to the hotel. The airport is accessible from the Hotel Start Krakow via private car or public transit.

The rooms at the Hotel Start Krakow are just under 165 in total and feature two suites among their number. Each is appointed with complimentary Internet access, work desks and televisions. The suites are provided with kitchenette facilities.

The Hotel Start Krakow affords its guests access to modern amenities such as a conference room, car parking facilities, a lobby with a 24-hour front desk, a cloakroom and a hotel safe. There is a restaurant and a bar onsite and a buffet breakfast is served to guests courtesy of the hotel. There is a garden onsite where guests can relax.